Medicare Members | Support Center & FAQs

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Medicare Members | Support Center & FAQs

Using Your Benefit

Using Your Benefit

Ready to get moving? Whether you're interested in visiting a gym or working out at home, click here to learn more about using your benefit today.

In Person Experiences

How do I search for gyms and studios on the network?

How do I purchase a membership with my credits?

What if there are no fitness facilities in my area?

Can I use my fitness benefit when I travel?

How can I prepare for my first in-person reservation?

What is the class cancellation policy?

How do I cancel my membership?

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At Home Experiences

How can I add workouts that have been completed outside of FitOn?

How can I delete a FitOn workout from my activity history?

How often are new classes added to FitOn?

How can I favorite FitOn trainers & workouts?

How are calories calculated in a FitOn workout?

I’m just starting to workout on FitOn, how can I find easier workouts?

How can I tell how difficult a workout will be on FitOn?

What is FitOn?

Are there online videos available that are tailored to seniors?

What is the difference between FitOn courses and FitOn programs?

How do I cast FitOn workouts to my TV?

What TV/streaming devices can I use FitOn on?

What heart rate devices does FitOn support?

How do I link my Fitbit watch to FitOn?

Why is the FitOn Apple Watch app not installed?

How do I order a FitKit?

What type of FitKits are available?

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